Player support: The first step in boosting player retention!
Player Support & Community Management
Date : Thursday, November 2nd - 14.30 - 15.00 > Room 2
Attracting and retaining players: two sides of the same coin? Would the right blend of customer support consist of language proficiency, passionate gamers and customer service? The games industry is undergoing dramatic change as customer service becomes another battlefield for winning over players. And here comes the outsourcing advantage!Targeted public: TBC